Tuesday, September 27, 2011

PHOTO FEATURE - Toddler's Food & Snacks


A JUICY MOCKTAIL DRINK FOR CHILDREN


BAKED DRY FRUIT BUNS ON CAKES


A SHERRY ON CREAMY OAT MEAL


BAKED FRUITS WITH OATS IN YOUGHURT


A DELICIOUS MIXED SALAD WITH MINI-MEALS


A MOUTH WATERING SNACK KEBAB


FULLY BOILED BOCOLLI SHERBS


A JUMBO SNACK FOR FOODIE CHILDREN


A MILANO ICE CREAM PUDDING


STARRY SANDWICHES FOR TINY TOTS


BOILED BEANS - A HEALTHY MEAL


A REGULAR SNACK OF VEGATABLE PUFFED SANDWICH


AN EVENING - AFTER-SCHOOL MEAL


STRAWBERRY ICE CREAM

A HAPPY FREE TIME SNACK MEAL

(A Newsindia Photo Feature)

Impact of Celebrity Endorsement on a Brand

By Saurabh Katyal

The motif behind total branding may be decocted as an attempt to amalgamate diverse activities to win customer preference. Apropos to this context, the topic “Impact of celebrity endorsement on overall brand”, is a significant one. The crescendo of celebrities endorsing brands has been steadily increasing over the past years. Marketers overtly acknowledge the power of celebrities in influencing consumer-purchasing decisions. It is a ubiquitously accepted fact that celebrity endorsement can bestow special attributes upon a product that it may have lacked otherwise. But everything is not hunky-dory; celebrities are after all mere mortals made of flesh and blood like us. If a celebrity can aggrandize the merits of a brand, he or she can also exacerbate the image of a brand.

If I may take the liberty of rephrasing Aristotle’s quote on anger, “Any brand can get a celebrity. That is easy. But getting a celebrity consistent with the right brand, to the right degree, at the right time, for the right purpose and in the right way... that is not easy.”

Celebrity endorsements are impelled by virtue of the following motives:
  • Instant Brand Awareness and Recall.
  • Celebrity values define, and refresh the brand image.
  • Celebrities add new dimensions to the brand image.
  • Instant credibility or aspiration PR coverage.
  • Lack of ideas.
  • Convincing clients.
The scope of a celebrity on the incumbent brand:

Simply stating, a brand is a differentiated product and helps in identifying your product and making it stand out due to its name, design, style, symbol, color combination, or usually a mix of all these.

Before we can scrutinize the effects of celebrity endorsement on the overall brand, we have to ferret the implicit nuances that act as sources of strong brand images or values:

  • Experience of use: This encapsulates familiarity and proven reliability.
  • User associations: Brands acquire images from the type of people who are seen using them. Images of prestige or success are imbibed when brands are associated with glamorous personalities.
  • Belief in efficiency: Ranking from consumer associations, newspaper editorials etc.
  • Brand appearance: Design of brand offers clues to quality and affects preferences.
  • Manufacturer’s name & reputation: A prominent brand name (Sony,Kellogg’s,Bajaj,Tata) transfers positive associations

The celebrity’s role is the most explicit and profound in incarnating user associations among the above-mentioned points. To comprehend this, let us analyze the multiplier effect formula for a successful brand:

S=P* D*AV --the multiplier effect
Where
S is a successful brand,
P is an effective product.
D is Distinctive Identity
and AV is Added values
.


The realm of the celebrity’s impact is confined to bestow a distinctive identity and provide AV to the brand; the celebrity does not have the power to improve or debilitate the efficiency and features of the core product. Thus, we are gradually approaching an evident proposition claiming,

“The health of a brand can definitely be improved up to some extent by celebrity endorsement. But one has to remember that endorsing a celebrity is a means to an end and not an end in itself.”

An appropriately used celebrity can prove to be a massively powerful tool that magnifies the effects of a campaign. But the aura of cautiousness should always be there. The fact to be emphasised is that celebrities alone do not guarantee success, as consumers nowadays understand advertising. They know what advertising is and how it works. People realize that celebrities are being paid a lot of money for  endorsements and this knowledge makes them cynical about celebrity endorsements.

Compatibility of the celebrity’s persona with the overall brand image
A celebrity is used to impart credibility and aspirational values to a brand, but the celebrity needs to match the product. A good brand campaign idea and an intrinsic link between the celebrity and the message are musts for a successful campaign. Celebrities are no doubt good at generating attention, recall and positive attitudes towards advertising provided that they are supporting a good idea and there is an explicit fit between them and the brand. On the other hand, they are rendered useless when it comes to the actual efficiency of the core product, creating positive attitudes to brands, purchase intentions and actual sales.

Certain parameters that postulate compatibility between the celebrity and brand image are:

  • Celebrity’s fit with the brand image.
  • Celebrity—Target audience match
  • Celebrity associated values.
  • Costs of acquiring the celebrity.
  • Celebrity—Product match.
  • Celebrity controversy risk.
  • Celebrity popularity.
  • Celebrity availability.
  • Celebrity physical attractiveness.
  • Celebrity credibility.
  • Celebrity prior endorsements.
  • Whether celebrity is a brand user.
  • Celebrity profession.

Successful celebrity endorsements for a brand- An Indian perspective
The latter part of the '80s saw the burgeoning of a new trend in India– brands started being endorsed by celebrities. Hindi film and TV stars as well as sportspersons were roped in to endorse prominent brands. Advertisements, featuring stars like Tabassum (Prestige pressure cookers), Jalal Agha (Pan Parag), Kapil Dev (Palmolive Shaving Cream) and Sunil Gavaskar (Dinesh Suitings) became common. Probably, the first ad to cash in on star power in a strategic, long-term, mission statement kind of way was Lux soap. This brand has, perhaps as a result of this, been among the top three in the country for much of its lifetime.

In recent times, we had the Shah Rukh-Santro campaign with the objective of mitigating the impediment that an unknown Korean brand faced in the Indian market. The objective was to garner faster brand recognition, association and emotional unity with the target group. Star power in India can be gauged by the successful endorsement done by Sharukh for three honchos- Pepsi, Clinic All Clear and Santro. Similarly, when S Kumars used Hrithik Roshan, then the hottest advertising icon for their launch advertising for Tamarind, they reckoned they spent 40 - 50 per cent less on media due to the sheer impact of using Hrithik. Ad recall was as high as 70 per cent, and even the normally conservative trade got interested.

In the Indian context, it would not be presumptuous to state that celebrity endorsements can aggrandize the overall brand. We have numerous examples exemplifying this claim. A standard example here is Coke, which, till recently, didn't use stars at all internationally. In fact, India was a first for them. The result was a ubiquitously appealing Aamir cheekily stating Thanda matlab Coca Cola. The recall value for Nakshatra advertising is only due to the sensuous Aishwarya. The Parker pen brand, which by itself commands equity, used Amitabh Bachchan to revitalize the brand in India. According to Pooja Jain, Director, Luxor Writing Instruments Ltd (LWIL), post Bachchan, Parker's sales have increased by about 30 per cent.

India is one country, which has always idolized the stars of the celluloid world.
Therefore it makes tremendous sense for a brand to procure a celebrity for its endorsement. In India there is an exponential potential for a celebrity endorsement to be perceived as genuinely relevant, thereby motivating consumers to go in for the product. This would especially prove true if the endorser and the category are a natural lifestyle fit like sportspersons and footwear, Kapil-Sachin and Boost or film stars and beauty products.


Some Global Examples
Globally, firms have been juxtaposing their brands and themselves with celebrity endorsers. Some successful ongoing global endorsements are as follows:
  • Celebrity endorsements have been the bedrock of Pepsi's advertising. Over the years, Pepsi has used and continues to use a number of celebrities for general market and targeted advertising, including Shaquille O'Neal, Mary J. Blige, Wyclef Jean, and Busta Rhymes, who did a targeted campaign for their Mountain Dew product.
  • George Foreman for Meineke. He has also sold more than 10 million Lean Mean Fat-- Reducing Grilling Machines since signing with the manufacturing company.
  • James Earl Jones for Verizon and CNN.
  • Nike golf balls, since the company signed Tiger Woods in 1996, have seen a $50 million revenue growth. Nike's golf line grossed more than $250 million in annual sales. In 2000 he renegotiated a five-year contract estimated at $125 million.
  • Other successful endorsements like Nike—Michael Jordan, Dunlop—John McEnroe, Adidas—Prince Naseem Hamed, and so on.
  • Venus Williams, tennis player and Wimbledon champion has signed a five-year $40 million contract with sportswear manufacturer Reebok International Inc.

Advantages of a celebrity endorsing a Brand
Brands have been leveraging celebrity appeal for a long time. Across categories, whether in products or services, more and more brands are banking on the mass appeal of celebrities. As soon as a new face ascends the popularity charts, advertisers queue up to have it splashed all over. Witness the spectacular rise of Sania Mirza and Irfan Pathan in endorsements in a matter of a few months. The accruement of celebrity endorsements can be justified by the following advantages that are bestowed on the overall brand:
  • Establishment of Credibility: Approval of a brand by a star fosters a sense of trust for that brand among the target audience- this is especially true in case of new products. We had the Shah Rukh-Santro campaign. At launch, Shah Rukh Khan endorsed Santro and this ensured that brand awareness was created in a market, which did not even know the brand.
  • Ensured Attention: Celebrities ensure attention of the target group by breaking the clutter of advertisements and making the ad and the brand more noticeable.
  • PR coverage : is another reason for using celebrities. Managers perceive celebrities as topical, which create high PR coverage. A good example of integrated celebrity campaigns is one of the World’s leading pop groups, the Spice Girls, who have not only appeared in advertisements for Pepsi, but also in product launching and PR events. Indeed, celebrity-company marriages are covered by most media from television to newspapers (e.g. The Spice Girls and Pepsi)
  • Higher degree of recall: People tend to commensurate the personalities of the celebrity with the brand thereby increasing the recall value. Golf champion Tiger Woods has endorsed American Express, Rolex, and Nike. Actress Catherine Zeta-Jones is used by T-Mobile and Elizabeth Arden. 007 Pierce Brosnan promotes Omega, BMW, and Noreico.
  • Associative Benefit: A celebrity’s preference for a brand gives out a persuasive message - because the celebrity is benefiting from the brand, the consumer will also benefit.
  • Mitigating a tarnished image: Cadbury India wanted to restore the consumer's confidence in its chocolate brands following the high-pitch worms controversy; so the company appointed Amitabh Bachchan for the job. Last year, when the even more controversial pesticide issue shook up Coca-Cola and PepsiCo and resulted in much negative press, both soft drink majors put out high-profile damage control ad films featuring their best and most expensive celebrities. While Aamir Khan led the Coke fightback as an ingenious and fastidious Bengali who finally gets convinced of the product's `purity,' PepsiCo brought Shah Rukh Khan and Sachin Tendulkar together once again in a television commercial which drew references to the `safety' of the product indirectly.
  • Psychographic Connect: Celebrities are loved and adored by their fans and advertisers use stars to capitalise on these feelings to sway the fans towards their brand.
  • Demographic Connect: Different stars appeal differently to various demographic segments (age, gender, class, geography etc.).
  • Mass Appeal: Some stars have a universal appeal and therefore prove to be a good bet to generate interest among the masses.
  • Rejuvenating a stagnant brand: With the objective of infusing fresh life into the stagnant chyawanprash category and staving off competition from various brands, Dabur India roped in Bachchan for an estimated Rs 8 crore.
  • Celebrity endorsement can sometimes compensate for lack of innovative ideas.

Disadvantages of a celebrity endorsing a brand:
The celebrity approach has a few serious risks:

  1. The reputation of the celebrity may derogate after he/she has endorsed the product: Pepsi Cola's suffered with three tarnished celebrities - Mike Tyson, Madonna, and Michael Jackson. Since the behaviour of the celebrities reflects on the brand, celebrity endorsers may at times become liabilities to the brands they endorse.
  2. The vampire effect: This terminology pertains to the issue of a celebrity overshadowing the brand. If there is no congruency between the celebrity and the brand, then the audience will remember the celebrity and not the brand. Examples are the campaigns of Dawn French—Cable Association and Leonard Rossiter—Cinzano. Both of these campaigns were aborted due to celebrities getting in the way of effective communication. Another example could be the Castrol commercial featuring Rahul Dravid.
  3. Inconsistency in the professional popularity of the celebrity: The celebrity may lose his or her popularity due to some lapse in professional performances. For example, when Tendulkar went through a prolonged lean patch recently, the inevitable question that cropped up in corporate circles - is he actually worth it? The 2003 Cricket World Cup also threw up the Shane Warne incident, which caught Pepsi off guard. With the Australian cricketer testing positive for consuming banned substances and his subsequent withdrawal from the event, bang in the middle of the event, PepsiCo - the presenting sponsor of the World Cup 2003 - found itself on an uneasy wicket
  4. Multi brand endorsements by the same celebrity would lead to overexposure: The novelty of a celebrity endorsement gets diluted if he does too many advertisements. This may be termed as commoditisation of celebrities, who are willing to endorse anything for big bucks. Example, MRF was among the early sponsors of Tendulkar with its logo emblazoned on his bat. But now Tendulkar endorses a myriad brands and the novelty of the Tendulkar-MRF campaign has scaled down.
  5. Celebrities endorsing one brand and using another (competitor): Sainsbury’s encountered a problem with Catherina Zeta Jones, whom the company used for its recipe advertisements, when she was caught shopping in Tesco. A similar case happened with Britney Spears who endorsed one cola brand and was repeatedly caught drinking another brand of cola on tape.
  6. Mismatch between the celebrity and the image of the brand: Celebrities manifest a certain persona for the audience. It is of paramount importance that there is an egalitarian congruency between the persona of the celebrity and the image of the brand. Each celebrity portrays a broad range of meanings, involving a specific personality and lifestyle. Madonna, for example, is perceived as a tough, intense and modern women associated with the lower middle class. The personality of Pierce Brosnan is best characterized as the perfect gentlemen, whereas Jennifer Aniston has the image of the ‘good girl from next door’.

CONCLUSION
Despite the obvious economic advantage of using relatively unknown personalities as endorsers in advertising campaigns, the choice of celebrities to fulfill that role has become common practice for brands competing in today's cluttered media environment. There are several reasons for such extensive use of celebrities. Because of their high profile, celebrities may help advertisements stand out from the surrounding clutter, thus improving their communicative ability. Celebrities may also generate extensive PR leverage for brands. For example, when Revlon launched the "Won't kiss off test" for its Colorstay lipsticks in 1994 with Cindy Crawford kissing reporters, the campaign featured on almost every major news channel and equally widely in the press. A brief assessment of the current market situation indicates, that celebrity endorsement advertising strategies can, under the right circumstances, indeed justify the high costs associated with this form of advertising.

But it would be presumptuous to consider celebrity endorsement as a panacea for all barricades. Celebrity endorsement if used effectively, makes the brand stand out, galvanizes brand recall and facilitates instant awareness. To achieve this, the marketer needs to be really disciplined in choice of a celebrity. Hence the right use of celebrity can escalate the Unique Selling Proposition of a brand to new heights; but a cursory orientation of a celebrity with a brand may prove to be claustrophobic for the brand. A celebrity is a means to an end, and not an end in himself/herself.   (Newsindia Syndication)

Monday, September 26, 2011

Headliner - The Anatomy of a Celebrity Endorsement Agreement

By Roshan Gopalakrishna

Over a period of time, celebrity endorsements have been viewed as an effective and prominent marketing tool by many companies. Typically, a public figure would appear in advertisements and promotional material marketing the products or services of a company.

However, the past couple of decades have witnessed the evolution of ‘celebrity endorsements’ into ‘brand associations’, wherein companies look to celebrities as ‘brand ambassadors’ who spread awareness about a brand, rather than merely promote a brand. Celebrity endorsements can usually be classified into:

a. traditional endorsements, which involve a celebrity promoting specific goods, relying on the celebrity’s fame and ability to influence purchase decisions. Kapil Dev’s endorsement of Boost in the late 80s is a classic case of a traditional endorsement that brings a direct link between a professional cricketer and a leading malt-based health drink;
b. co-branding or product placement where two distinct brands come together to create a new co-brand, such as in case of ‘Gatorade Tiger’ range of sports drinks launched by Gatorade while being endorsed by Tiger Woods;
c. licensing, where a celebrity lends his name and attributes to create new products and services. Undoubtedly, the most famous example of celebrity licensing is Nike’s legendary ‘Air Jordan’ brand of shoes and athletic apparel; and
d. joint ventures/equity agreements, wherein the celebrity shares in the profits of a new venture. In 2007, Sachin Tendulkar entered into a joint venture with the Future Group and Manipal Group to launch healthcare and sports fitness products under the brand names 'S Drive' and 'Sach.

This article outlines the structure of a typical celebrity endorsement agreement. It outlines some of the key provisions that ought to be documented and their basis. Ultimately each agreement will likely deviate from this structure and substance based on commercial and other context.
Parties
- The endorsement agreement should, at the beginning, clearly identify all parties to the agreement along with their individual/corporate status, any other identifying information and their registered or mailing addresses. This is of particular significance in multi-party agreements that include an intermediary such as an agent, marketing representative or management company which retains certain marketing rights to the celebrity, as this forms the basis for structuring the respective obligations and responsibilities of the parties. It is important to ensure that the management company has the required authority to sign for and bind the celebrity.

Definitions and interpretation - The agreement should clearly set out a list of definitions to establish or clarify the meaning of important terms in the contract. As these defined terms appear throughout the agreement, they are usually capitalised. It is advisable to cross-check the meaning of the word in the definitions section each time it is used in the agreement as its entire meaning, inclusive of limitations and exceptions, is imported into the provision in which it is used.

Term - This provision will describe the duration of the agreement, i.e., the length of time that the parties agree to be legally bound. The term is usually a specified number of months or years. It should be noted that while the endorsement agreement expires at the end of the Term, there are usually a number of provisions, such as confidentiality, cooling-off periods, etc that will survive the termination or expiry of the agreement. It is possible that there could be an initial term, which could be renewed through one or more mechanisms, including the notification of one of the parties, the mutual agreement of the parties and so forth. In the case of an extension, the extended term is considered the term of the agreement. It is also advisable to include possible extensions to provide for completion of marketing activities, such as the right to air TV commercials beyond the Term.

Early Exit Option - Many celebrity endorsement agreements operate for an initial term of one year, followed by successive options for a number of additional years, exercised at the discretion of the endorsee company. The rationale is to limit the company’s financial risk. Recent years, however, have witnessed a substantial increase in multi-year initial terms. While such arrangements can lower annual costs and help in creating a deeper association, companies face the risk of associating with a celebrity for a substantial period of time, during which risks associated with the celebrity’s behavior must be carefully considered. One possible remedy is an early exit option which may be exercised by the company upon payment of a “break fee”.

Territory - This provision will describe the geographic area within which the agreement is relevant and within which the parties perform their obligations as well as enjoy their rights under the agreement. This can be a particular city, state, country, region or even the entire world. Along with the provision on term, the provision on territory places explicit limitations on the tenure, extent and scope of the rights and obligations created under the agreement.

Consideration - The section on consideration must clearly indicate the nature, quantum, method and schedule of payments (i.e., endorsement / licensing fees / royalties / profits, cash or value-in- kind, a lump-sum payment, up-front payment or installment payments, whether there will be a minimum guarantee, etc.). The triggers and the quantum of payment associated with such trigger need be to mutually determined. It should also clearly indicate what interest rate will be applicable in the event of late payment.

Often, especially in the case of athletes, performance based incentives are negotiated and arrived at. Serena Williams’ endorsement consideration for Nike is linked to her ranking and performance at grand slams, in addition to a flat endorsement fee. Conversely, companies often negotiate for a reduction in payment if the celebrity fails to perform at a certain level or fails to generate positive publicity. For instance, marketing agreements for young cricketers often include clauses which state that the consideration payable will be reduced if the player fails to make a certain number of appearances for the national team during the term.

In the event that the compensation depends on sales generated, the company will look to make payments only after deducting taxes, transaction costs, bad debts, returns (actual and projected). If the endorsement agreement relates to an apparel or equipment manufacturer, the celebrity is usually entitled to receive pre-determined value-in-kind or merchandise at a discounted rate.
Product/Service Category - This provision describes the company’s product or service categories that will be endorsed or may be associated by virtue of the endorsement agreement. The proper definition of this category also has an impact on the scope of the company’s exclusivity, which is often a common demand. It is important to accurately define the category as, potentially, there may be myriad sub-categories within a general category, each capable of exclusivity. At the same time, companies need to be aware of the pitfalls of celebrity endorsements, especially if it is revealed that the celebrities do not use the products or services that they endorse.

In the US, a lawsuit filed by a consumer group forced sports giant Nike to admit Tiger Woods does not use the Nike Tour Accuracy golf balls he endorsed and that Nike was misleading golfers into thinking they were playing with the same ball as Woods.

Exclusivity - It is usually of fundamental importance to the company that the endorsement agreement contains an exclusivity clause, restricting the celebrity from offering similar services to a competitor. Such restrictions often go further, and prevent the celebrity from directly or indirectly doing anything which may cause the public to believe that he is associated with a competitor.

The agreement may also prevent the celebrity from endorsing competing products for a specified period after the product endorsement agreement has expired, since the public could continue to associate the celebrity with the company’s brand.

Defining exclusivity in an endorsement contract should thoroughly be considered in negotiations. A company must also think about specific companies with which the company does not want the celebrity associated. Moreover, if the company does not want a celebrity to do certain things in public, e.g., wear a competitor’s product etc., such restrictions needs to be covered in the exclusivity clause and specifically mentioned.

In November 2008, actor Charlize Theron reportedly settled a $20 million lawsuit brought by watchmaker Raymond Weil, alleging she breached her endorsement contract by appearing in advertisements for Montblanc watches and making a public appearance wearing a Christine Dior watch at a press event.

Services Required - Depending upon the nature of the product or services as well as marketing objectives, the list of services is unique to each endorsement agreement. It is extremely important that the company considers in detail the benefits it wishes to receive and the celebrity understands what it is granting, and that these are specifically documented with as much detail as is possible.

The scope of endorsement services to be provided by a celebrity can be broadly categorised into the nature of services and the media in which those services may be broadcast or published. The kind of services generally fall within predictable categories in which the performance of the celebrity is required—video (including commercials, infomercials and point of sale video), radio commercials, print photography, and personal appearances. In relation to personal appearances, it is important to specify the company’s expectations from personal appearances.

The most valuable asset in any celebrity endorsement agreement is the number of personal appearances that the celebrity can make. Depending upon, among other things, the negotiating strength of the celebrity and incentives involved, the number and length of personal appearances to be made by the celebrity during each year of the term should be agreed in advance. Such appearances can be utilised for photo and ad-shoots or ‘meet and greet’ sessions, as agreed between the parties. The industry standard for each personal is taken to be one day of eight hours for each personal appearance, excluding travel time. The company might retain the option of utilising the personal appearances in single days or as half days of four hours each. Further, the company also needs to retain the right to use all personal appearances in any given year of the term at a stretch, subject to the celebrity’s availability.

In view of the celebrity’s status and existing endorsement obligations, details relating to standards of travel (business class), commute (make of luxury cars) and accommodation (5-star) are often detailed in the contract. Usually, such costs are borne entirely by the company.
A potential stumbling block in any celebrity endorsement agreement is of scheduling the celebrity’s appearances. Celebrity endorsements are almost always subject to the celebrity’s commitments in their primary field of engagement. On the other hand, production costs and logistics of planning often tend to be very time sensitive and expensive.

The key to negotiations in this respect is to identify critical dates for appearances in advance and capture them as firm commitments in the contract. A procedure for notification often proves helpful in confirming schedules. Once the agreement is executed, it is critical to appoint a representative to liaison with the celebrity’s agent. In the event of cancellation of pre-agreed dates, the celebrity’s agent should then provide the company with alternative dates, failing which, the company can retain part of the consideration.

In 2008, Indian captain MS Dhoni was in the eye of a legal storm when Karnataka Soaps and Detergents Ltd cancelled their endorsement agreement with Dhoni and slapped a legal notice on Dhoni for breach. Dhoni had promised KSDL a total of ten personal appearances over two years and was able to provide only three days, without committing dates for the remaining personal appearances.

Retirement, Injury, Death - A celebrity endorsement agreement should take into account every foreseeable circumstance which may affect the celebrity, including death, injury and retirement. For instance, the agreement may provide that if the celebrity passes away or is permanently injured during the term of the agreement, then the company may continue to use creatives and marketing material until the time when the agreement would have naturally terminated.

Further, if the agreement provides for full ownership by the company of any materials produced as a result of the services rendered by the celebrity, then the celebrity’s death may have little or no impact on the agreement if all the services have already been performed, unless the circumstances of the death may negatively impact upon the brand. The agreement could contain provisions such that in the event of retirement of the celebrity during the term of the agreement, the celebrity provides an increased number of personal appearances at no additional remuneration.

Insurance - If the celebrity’s death or permanent injury would significantly impair the company’s marketing program, consider obtaining a suitable ‘key person’ life insurance policy that would cover this risk, with the celebrity’s consent. Similarly, the US and UK have witnessed an increase in the number of corporations/companies seeking to protect their investments, their brands and even their sales when their celebrity endorsers suffer public embarrassment, as in the case of Tiger Woods and Wayne Rooney. Such insurance policies can cover money paid to celebrities as well as the cost of producing and booking television commercials, print advertisements and other promotions. Some insurers also cover the costs of new commercials with replacement celebrities.

Right of First Offer, Right of First Refusal and the Right to Match: These are a variety of provisions that encourage the parties to continue their relationship beyond the original scope, term or territory. By virtue of Indian legal precedent, the rights of the company to make a first offer (before any third party does), to have the right to match a third party’s offer or any other similar right must be enjoyed during the term of the agreement and not post termination of expiry thereof. While biasing the parties to continue their relationship, provisions of this nature allow the celebrity and the company to go to the market for an independent financial valuation. These are often hotly-contested provisions in an endorsement agreement as they curtail the commercial freedom of the celebrity in the future. At the same time, they can be valuable to companies and celebrities that would like to establish longer term relationships bringing a degree of long term certainty to both.

Intellectual Property - This provision generally grants the company a limited right and license to the celebrity’s intellectual property (name, image, likeness, signature, attributes, etc.) and also sets out the fact that each party will respect the other party’s intellectual property and proprietary interests. It is a standard provision in all endorsement agreements and must be carefully drafted to avoid any confusion on its scope. There must also be clarity on the ownership of the intellectual property that is created during the tenure of the relationship, whether individually by either party or jointly by the parties. The celebrity should also retain the right to approve in advance any promotional material and advertisements that bear the celebrity’s name or other identification.

Undertakings/Restrictions - This section is important as it often details what the contracting parties agree to do to honour the agreement between or among them. Factors such as the Term, the scope of the services to be provided, and the consideration usually determine the level of restrictions imposed on the activities of the celebrity. For instance, the agreement may require the celebrity to refrain from especially taking part in high risk activities. The agreement may even go as far as requiring that the celebrity warrant that he is in good health, and that he will take all necessary steps to ensure that he remains in good health.

Most companies specify a list of their competitors or competitive product categories at the time of negotiating the agreement. As such, this section of the contract will typically constrain the celebrity from endorsing, directly or indirectly, the products of a competitor (or its subsidiaries). It is also in the celebrity’s interest to ensure that the company honours certain obligations under the contract.

Usually these will include terms such as not publishing any content, photos or advertising materials featuring the celebrity without prior consent, not publicly comment on the relationship without the other party’s consent, not using the other party’s intellectual property beyond the scope of licenses granted and other terms that help the parties maintain mutual respect and properly bind the scope of their relationship.

These kinds of restrictions must then be coupled with a clear provision on the consequences of breach, and what damages can be recovered by the company.

Morals Clause – To guard against the risk that a celebrity's commercial value might be damaged by misconduct, endorsement contracts commonly include morality or morals clauses. These clauses permit the company to end the endorsement agreement if the celebrity tarnishes his or her image, or the image of the company or its products and services. This could cover situations such as convictions for any offence involving dishonesty, violence or illegal narcotics, or the use of lyrics, performances or public utterances to incite violence, demean or discriminate against any person or group of persons.

Prominent examples include Kellogg’s decision to opt out of a contract extension with Michael Phelps after pictures emerged of Phelps with a bong, on the basis that such behaviour was inconsistent with the company’s brand image. Similarly, Nutella and McDonald’s decided against continuing their association with basketball superstar Kobe Bryant after he faced allegations of sexual assault.

One brand however that stands out for its treatment of athletes in breach of the morals clause is Nike. In July 2011, the company officially re-signed American football quarterback Michael Vick after he served time in prison for his involvement in an illegal dog fighting ring. This is especially notable considering this is the first time a sponsor has ever brought back an athlete after dropping the athlete from previous marketing campaigns.

Conversely, reverse moral clauses allow the celebrity to terminate the endorsement agreement if the company commits some sort of corporate violation, as detailed in the contract. In the modern context, this clause has its origins in the spectacular collapse of Enron. The Houston Astros had to pay $2.1 million to erase Enron's name from their ballpark after the energy broker collapsed in scandal. More recently, Dash Dolls LLC, terminated the agreement for the co-branded ‘Kardashian Kard’ after the Connecticut Attorney General launched investigations into the card for high and hidden fees and targeting young adults.

Representations, Warranties - This section of the agreement will typically be generic, with the possibility of a few additions depending on the context. It will generally act as an assurance that both parties are acting within their legal capacity to enter into contract, that they indeed possess the rights and ability to grant the rights being granted and perform the obligations being committed to and that they have no conflicting contractual or legal obligations (and will not enter into such contracts or obligations) that could jeopardise the nature and scope of the agreement being entered into.

A representation is defined as an account or statement of facts, allegations, or arguments. Representations present everything from its past to its current status. A warranty generally moves from the present to the future. The warranty obligates both parties to the terms of the contract. Usually, both parties warrant not to enter into any such agreement in the future that would hamper their ability to perform their obligations under the sponsorship agreement. When a contract uses the terms "representations" and "warranties" together, they blend the past, present, and future together within terms of the contract. The scope of the representations and warranties can also have an impact on the indemnification rights of the parties.

A representation is defined as an account or statement of facts, allegations, or arguments. Representations present everything from its past to its current status. A warranty generally moves from the present to the future. The warranty obligates both parties to the terms of the contract. Usually, both parties warrant not to enter into any such agreement in the future that would hamper their ability to perform their obligations under the sponsorship agreement. When a contract uses the terms "representations" and "warranties" together, they blend the past, present, and future together within terms of the contract. The scope of the representations and warranties can also have an impact on the indemnification rights of the parties.
Impairment - It is often understood by the parties that endorsement are dynamic in nature and that circumstances can change making delivery of all the committed rights and entitlements (including the committed number of celebrity appearances) impossible or unfeasible. To this extent, it is prudent to include provisions with respect to impairment of rights that would provide basis for termination of the contract. These provisions often provide the opportunity for renegotiation of benefits/fees and/ or the substitution or equivalent benefits for those not delivered or incapable of being delivered. Often, a third party agency or an industry expert may be relied upon for valuing the relative delivered and undelivered benefits and the value of substitute benefits. The breakdown of this process and/or the inability or unwillingness of the parties to mutually agree on impairment remedies may ultimately be a basis for termination of the agreement.

Termination and its consequences - Every contract will usually set out the circumstances under which it can be terminated prior to the expiry of the term. That is, a contract will generally come to an end when it is considered to be fully performed, or when it has come to the end of its Term. However, usually if there is a material breach of the endorsement agreement, the party which breaches the agreement may be considered to have defaulted on its promise. Accordingly, the other party may terminate the contract at will. This may arise if the company does not make timely payment, or if the celebrity does not properly deliver the services to the company. Sometimes, a company may opt for endorsement agreements, the term of which is directly linked to the period that the celebrity remains
prominent and favourable in the public eye.


It is important to lay down the consequences of termination. Often, the consequences include proportionate payment or refund of the endorsement fee. Depending on the materiality and circumstances of the breach, the parties may even agree on a full refund. With respect to failure to pay endorsement fees or royalties, a money suit is often the only available remedy after termination. In other case`s of substantive deliverables, specific performance may be an alternative to be explored prior to termination.

In essence, the consequences of termination could also serve as a deterrent to prevent either of the parties to the agreement from terminating the agreement for no good reason. It is also important to note that contract law does not favour ‘penalties’ for breach that are unconnected to the actual loss or damage suffered and therefore the nomination of liquidated penalty amounts, regardless of circumstance, is rarely recommended.


Miscellaneous provisions – The celebrity endorsement agreement will list a number of standard miscellaneous provisions that constitute an important part of any contract, including:

(a) Force Majeure: This provision will usually free both parties from obligations or liability when a superior external force affects the performance of the contract. Examples which are commonly listed in a contract include acts of God, war and riot, terrorist attacks, strikes, changes of law, etc. If a force majeure event continues for a certain extended period, the parties may have the right to terminate the agreement and not just suspend their relative affected obligations thereunder.

(b) Indemnification: The parties will generally agree to indemnify the other party for any loss that may occur due to their own negligence, due to inaccuracy of their representations and warranties, or due to their acts of omissions. Indemnification is a key contractual remedy and the scope and procedures for indemnification must be carefully set out. It is also common to limit indemnification for direct (rather than remote) losses and damages and/or to put a commercial cap (e.g., the total consideration payable) on the indemnification obligation of a party so as to limit its total potential liability under the contract.

(c) Dispute Resolution: This provision outlines the manner in which the parties will resolve any dispute that may arise out of the contract. Common dispute resolution clauses refer such matters to negotiation, conciliation, meditation, arbitration and litigation. It is common to specify the rules governing each of these and the seat of arbitration, if that is the chosen remedy.

(d) Governing Law and Jurisdiction: This provision will outline the set of laws the parties wish to be bound by. This is particularly important in the event of a dispute as the judge or arbitrator will consider the governing law when making a final and binding decision in terms of which party is liable for any wrongdoing. The jurisdiction provision will set out where the dispute should be heard. Law requires both the governing law and jurisdiction chosen to have a relevant nexus to the parties and/ or the transaction and to this extent the parties’ choice is bounded.

(e) Assignment and Change of Control: This section will generally state that the rights afforded under the endorsement agreement are personal and that they may not be assigned to a third party without the other party’s prior consent. Similar provisions relate to continuance of obligations when the other party undergoes a corporate change of control. This is to ensure that a party is not forced to interact with someone they had not originally agreed to work with. However, it is also common that companies retain the right to assign without consent in order to retain flexibility of their operations.

(f) Confidentiality: Confidentiality is a standard provision in endorsement agreements. Parties will agree to keep most finance-related and contractual dealings strictly confidential between them subject to a few standard exceptions. This is on the understanding that the parties will often be in a close relationship where lots of non-public information is shared between them in the course of their dealings.

Ashwagandha Rasayana - A Boon for Indian Health

By M H Ahssan

Ashwagandha (Winter Cherry or Withania somniferum) in Sanskrit means "horse′s smell", probably, originating from the odor of its root which resembles that of sweaty horse. The species name somnifera means "sleep-making" in Latin, indicating that to it are attributed sedating properties, but it has been also used for sexual vitality and as an adaptogen. Some herbalists refer to ashwagandha as Indian ginseng, since it is used in ayurvedic medicine in a way similar to that ginseng is used in traditional Chinese medicine.

Ashwagandha Rasayana
In Ayurveda ashwaganda is considered a rasayana herb, which works on a nonspecific basis to increase health and longevity. This herb is also considered an adaptogen which is a nontoxic herb that works on a nonspecific basis to normalize physiological function. Ashwagandha is considered to be one of the best rejuvenating rasayana in Ayurveda. Its roots, seeds and leaves are used in Ayurvedic and Unani medicines. Ashwagandha root drug finds an important place in treatment of rheumatic pain, inflammation of joints, nervous disorders and epilepsy. Dried roots are used as tonic for hiccup, cold, cough, female disorders, as a sedative, in care of senile debility, ulcers, etc. Leaves are applied for carbuncles, inflammation and swellings. Leaf juice is useful in conjunctivitis. Bark decoction is taken for asthma and applied locally to bed sores. Ashwagandha and its extracts are used in preparation of herbal tea, powders, tablets and syrups.

Ashwagandha has anti-inflammatory, anti-tumor, anti-stress, antioxidant, mind-boosting, immune-enhancing, and rejuvenating properties. Ashwagandha root has also been noted to have sex-enhancing properties. Ashwagandha is mentioned in the ancient Kama Sutra as an herb to be used for heightening sexual experience. Ashwagandha has the ability to restore sexual health and improve overall vitality while promoting a calm state of mind. The plant has been used as an aphrodisiac, liver tonic, anti-inflammatory agent, and more recently to treat asthma, ulcers, insomnia, and senile dementia. Clinical trials and animal research support the use of ashwagandha for anxiety, cognitive and neurological disorders, inflammation, and Parkinson′s disease. Incorporation of ashwagandha in the diet may prevent or decrease the growth of tumors in human.

Active constituents
The constituents believed to be active in Ashwagandha have been extensively studied. Compounds known as with anolides are believed to account for the multiple medicinal applications of Ashwagandha. Indeed, Ashwagandha has been called "Indian ginseng" by some. Ashwagandha and its with anolides have been extensively researched in a variety of animal studies examining effects on immune function, inflammation, and even cancer. Ashwagandha stimulates the activation of immune system cells, such as lymphocytes. It has also been shown to inhibit inflammation and improve memory in animal experiments. Taken together, these actions may support the traditional reputation of Ashwagandha as a tonic or adaptive - an herb with multiple, nonspecific actions that counteract the effects of stress and generally promote wellness.

Indian Education Needs a Big Change

By M H Ahssan

The current regulatory regime imposes five heavy costs on our higher education system. Newsindia dissects them here…

The biggest lesson of the last twenty years of economic reforms is that growth comes from the 3Es - Education, Employability and Employment. This is reinforced by the view at the exit gate of the higher education system. India is in on a higher education emergency. Our higher education system needs to deliver quantity, quality and inclusiveness. However, the current regulatory regime is sabotaging all the three requirements.

Five explicit costs which the current regulatory system imposes on our youth are:

Lower Capacity  
India’s Gross Enrolment ratio of 11% is half the world average and 20% of developed countries. Of the 8 million who pass the Class 12th exam every year, only about 5 million enter higher education and almost 3 million disappear. Most importantly, the 100% cut off of institutions like Shri Ram College of Commerce (I had joined this college in 1987) can only have three explanations. First these kids are smarter than us; highly unlikely. Second 90 is the new 70; possible. Third, this is the price of a bag of rice in a famine; only 10 lakh kids took the Class 12 exam in 1987 but this year more than 1.2 crore kids took the exam yet the number of seats has not moved much. Our demographic dividend means that 1 million kids will join the labour force every month for the next 20 years; we have no choice, we need a massive expansion of our higher education system.


Lower Competition
The current regulatory regime uses a bunch of input-related factors (land, building, ratios, etc) and require a trust structure for operation. This creates a de facto license Raj in higher education. This license Raj means that the key skill for education entrepreneurs is to get ahead in regulatory arbitrage and this leads to an adverse selection among education entrepreneurs because it biases the field in favour of politicians, criminals and land mafia. This means that first generation entrepreneurs backed by third party capital are unable to create organisations that would add to capacity. This creates big issues because the quality of so-called private education and private entrepreneurs becomes a self-referential argument against private education.

 
Lower Inclusiveness
Because of lower capacity and competition, the current higher education system is not inclusive when you unpack the Gross Enrolment ratio from a geographic, gender or disadvantaged group perspective. More than 330 of our districts have lower gross enrolment ratios than the national average. The ratios for women and scheduled castes and tribes are between 25-35% lower than the national average. While the case for reservation of seats in higher education is complex, the most important antidote to lack of inclusiveness will be a massive expansion of capacity.

 
Lower Lifelong Learning
Our higher education system is designed for full-time students between the age of 18-25. But besides the flow of new students from school, there are a number of participants in the labour force who would like to complete, continue to start their higher education but need more flexibility. This flexibility today is sabotaged by the apartheid in distance education and the lack of a qualification corridor. The distance education solution is obvious; large campuses need to be legitimately and massively supplemented with four other classrooms; cloud, satellite, on-the-job and small study centres. The lack of a qualification corridor between a 3-month certificate, a 1-year diploma, a 2-year associate degree and a 3-year degree has sabotaged vertical mobility. The proposed National Vocational Educational Qualification Framework is a great move but requires a level of co-ordination between the Ministry of HRD, Labour, and the States, which is yet to be created.

 
Lower Employability
The lack of employability (soft skills, computers, etc) is pervasive among many graduates. In fact, graduate unemployment is higher than normal unemployment. This low employability arises for many reasons; lower competition, centralised setting of curriculum, no modularity, the lack of employer involvement and the lack of credit for formal apprenticeships. India has only 2.5 lakh apprentices while much smaller countries like Japan (10 million) and Germany (6 million) have shown how integrating on-the-job training into learning can greatly improve employment outcomes. We estimate that about 58% of India’s youth suffer some degree of unemployability.

 
Last mile: Interventional or structural?
The policy agenda around skills is not impossible or unknown. Employment Exchanges need to become public-private partnership career centres that offer counselling, assessment, training, apprenticeships and job matching. The Apprenticeship Act of 1961 must be amended to view an apprenticeship as a classroom rather than a job and shift the regulatory thought regime from push (employers under the threat of jail) to pull (make them volunteers). The National Vocational Educational Qualification Framework must be agreed to by the States and the Ministries of Labour and HRD as the unifying open architecture tool for recognition of prior learning and vertical mobility between school leavers, certificates, diplomas and degrees. Delivery systems are in the hands of the States and each State must create a skill mission or vocational training corporation tasked with building capacity and quality. The States should also create asset banks to make existing government real estate available for skill delivery.

 
Need for English skills
All schools must teach English because English is like Windows; an operating system that creates geographic mobility and improves employment outcomes by 300%. Schools and Colleges must selectively embed vocational subjects ,particularly soft skills, into their curriculum.

 
Flexibility of options
The regulatory cholesterol around national distance education (mail order, e-learning and satellite) must be reviewed to offer flexible options for workers already in the workforce and the geographically disadvantaged. We must create a national network of community colleges offering two-year associate degrees; these colleges, rooted in the local ecosystem, will serve the informal sector (92% of employment). This missing mezzanine layer – their two years programmes are not normal degrees on a diet but vocational training on steroids – would bridge the gap between vocational education and training but make the system more inclusive. Finally, we must create skill vouchers that will allow financially disadvantaged students to get trained, wherever they want at government expense.

 
No room for delay
It’s late but not too late to change. Mughal Emperor Jahangir told his gardener in Kashmir that if a tree takes 100 years to mature, that’s all the more reason to plant  it as soon as possible. In other words, the best time to start changing our higher education system was 1991 but the second best time is today.

XAVIER'S INSTITUTE OF MANAGEMENT, BHUBANESHWAR

CAMPUS REVIEW: We walk past the Xavier’s Square (a local landmark) and enter the XIMB campus, and notice that the institute has a unique character courtesy its focus on developmental activities. “A separate social sector campus is being opened soon at Pipli” says Fr. Joseph, Director, XIMB.

He continues, “Since we do not advertise much, the quality that XIMB has does not get manifested. For instance, the Centre for Case Research in our institute has been in existence for over four years now but not many people talk about it.” Reflecting on student intake of PGDM in the last two years, where 70 percent of the batch has minimum 2 years of work experience, he says, “Such students are more talented to do a full-time management programme.”

Having been provided land by the Orissa government, the institute stands committed to admitting 50 percent students from the state. The 2-year PGDM, spread over six terms, requires the students to slog for nearly 70 hours per week. The relative grading pattern evaluates the students’ performance after every term, based on their attendance, quizzes, assignments, fieldwork, level of class participation and term exams for every course resulting in Quality Point Index (QPI). The cumulative QPI is crucial and decides a lot about the student, for instance your eligibility to do an independent research project is subject to a minimum CQPI of 5.5.

Our interaction with faculty and students refreshes the sincerity, transparency and integrity about the institution. Apart from the regular teaching and research responsibilities, XIMB community has been proactive in many areas, as Prof. S. Peppin points out, a unique certificate course for HIV+ people that focused on developing competence. Dr. Amar Nayak, who teaches strategic management, speaks at length about the challenges in creating independent case studies that enrich the entire teaching and student community.

For the students, it is the quality of faculty and learning process that matters the most in selecting a B-School. Gaurav Mundra, a final year student and ex-Infosys employee for 3 years says, “We are so privileged to have faculty like Prof. Banikanta Mishra, Dr. DV Ramana to name a few, for the rich experience they share with us.” Rahul Nishit, another student chips in: “Being a residential campus, our day actually begins at night and we do engage ourselves in cultural and social activities.”

While the students are proud of the grounding they gain in social and ethical dimensions, they are concerned about the lack of corporate exposure, compared to their metro counterparts. Though, the institute realizes that it cannot be compared with some time-honoured legacy institutions on certain parameters, XIM Bhubaneswar, just 22, stands out in itscommitment to produce responsible managers with human values.
  • Location: Bhubaneswar
  • Director: Fr P T Joseph SJ
  • Approval/ Accreditation
  • AICTE approved, SAQS accredited
  • Flagship programme: PGDM
  • Student intake: 120
  • Fees (full course): Rs. 478,750
  • Board & lodging (two years): Rs. 29,000
  • Admission test: XAT
  • Full-time faculty: 47 (Profs; 15, Asso. Profs; 22, Asst. Profs; 9, Adjunct Profs; 3)
  • Faculty with industry experience (over 10 years): 7
  • Average placement salary
  • Rs 7.6 lakhs
  • Top recruiters: Atos Origin, Coca-Cola, Equity Master, Glenmark Pharma, ICRA
  • Conferences
  • MDG 7 (environmental sustainability meet), Kshitij (HR summit)
  • Student Activities
  • Netrutva, Xpressions (annual festival)
  • Web site
  • www.ximb.ac.in
  • Other programmes:
  • PGDM (part-time) 36 months
  • PGDM-Rural management 24 months Fellow Programme in Management 48 months PG Certificate Programme in Business Management (PGCBM) 12 months PG Programme in Management & Insurance (PGPMI) 12 months
(NEWSINDIA RESPONSE TEAM - XIMB 267901 OF 2011)

IBS MUMBAI - In a Class of Its Own!

CAMPUS REVIEW: IT has all the trappings of a corporate office – a large foyer, security guards and restricted entry. According to students, IBS Mumbai occupies the second spot in the ICFAI pantheon of B-Schools.

Its PGDM programme is industry-recognised, and for those interested in getting an approved degree, a distance learning MBA from ICFAI University, is also on offer, though the institute just facilitates the process. Recognition is a concern for some students, though most agree it is the placements that count.

What stands out is the famed ICFAI credibility for developing standard course materials. The curriculum is well-designed and deliverables are clearly defined. Though not automated, the delivery process, student’s claim, is quite structured and valuable.

Location does play a critical role for IBS since it gets a very good set of visiting faculty to teach its courses. “MBA finally is about training the kids on usable concepts and developing skillsets with in them,” says Professor YK Bhushan, Director, IBS, Mumbai. What they actually need is practical exposure and that is what IBS, Mumbai attempts to provide. But perceptive students do suggest that, academic rigour could do with some improvement.

The ‘urge to publish’ gene, a staple of most ICFAI schools is also visible at IBS, Mumbai. The Centre for Advanced Banking & Finance Studies publishes Finsights, a sectoral magazine. No wonder more than 60 percent of students choose a finance specialisation. According to a student, the college is known for offering cutting-edge courses such as Global Financial Management, and its students are respected very well in the market.

Alumni play a crucial role in the academic and placement scene. The location, coupled with being a part of a large network of alumni produced by sixteen member schools gives IBS an unique advantage.

Some features, which stand out are clubs and associations. IBS is one of the few schools with an entire hall earmarked to a range of them. The events calendar also shows a certain vibrancy. How far these affect the academic performance is a question which is met with knowing smiles. Since it recently moved to a new campus, some of the facilities such as the gym and student activity centre are still unfinished.

As of now the administration (a large contingent of people) takes care of placements. However, students are concerned that they may be driven by numbers rather than quality. Students do hope to take more responsibility in this area.

Beefing up the MDP and consulting practice are two focus areas. “We have the space but the pieces are yet to fall in place,” says Professor Bhushan. Besides this, strengthening the faculty team is also an immediate challenge.

  • Location: Mumbai
  • Campus Head: Professor Y K Bhushan
  • Approval/ Accreditation: Nil
  • Flagship programme: PGDM
  • Student intake: 366
  • Fees (full course): Rs. 850,000
  • Board & Lodging: No hostel, living expenses come to Rs. 1.5 to 2.5 lakhs
  • Admissions test
  • IBSAT (Round 1 selection is for ICFAI Hyderabad as it is a deemed university, rest based on choice in Round 2)
  • Full-time faculty: 45 (Sr Professors - 2, Professors - 5, Asst. Professors - 23, Sr Lecturers - 15)
  • Faculty with industry experience (over 10 years)
  • 24
  • Average placement salary: Rs. 6.09 lakhs
  • Top recruiters: Aranca, Crisil, HSBC, JP Morgan, Polaris International Conference: Customer Relationship Management
  • Student activities
  • ONFLUX (annual festival)
  • Web site: www.ibsindia.org
(NEWSINDIA RESPONSE DEPARTMENT - IBS 267900 OF 2011)